Legal
Privacy Policy
Last Updated: July 2026
1. Introduction
RML Consulting (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a consultation, submit a contact form, communicate with us by phone, email, or SMS, or use any of our services.
By accessing our website or providing your information through our online forms or communications, you agree to the practices described in this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect personal information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Business name
- Business address
- Business location
- Any additional information you provide through our forms or communications
We collect this information when you:
- Request a consultation
- Submit a contact form
- Schedule a meeting
- Call, email, or text our team
Consulting Information
To better understand your business needs, we may collect information related to your business or organization, including:
- Business or organization information
- Business goals
- Budget considerations
- Timeline expectations
- Supporting documents or information (if provided)
- Consulting communications and notes
Communications Data
If you choose to receive communications from us, we may maintain records of:
- SMS consent
- Email subscription preferences
- Appointment reminders
- Consultation confirmations
- Customer service communications
- Opt-in and opt-out history
Website Usage Information
We may automatically collect certain information through cookies, analytics platforms, and similar technologies, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Website interactions
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and consultation requests
- Schedule meetings and appointments
- Provide consulting services
- Send appointment confirmations and reminders
- Communicate consulting updates
- Improve our website and customer experience
- Measure website performance and marketing effectiveness
- Maintain records of communication preferences
- Protect our business from fraud or unauthorized activity
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics software, and similar technologies to improve functionality and understand how visitors interact with our website. These technologies help us analyze website traffic, improve user experience, measure marketing performance, enhance website functionality, and optimize future content.
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS consent, or opt-in information with third parties or affiliates for marketing or promotional purposes.
Service Providers
We may work with trusted third-party providers that assist us in operating our business, including website hosting, CRM platforms, appointment scheduling software, SMS communication providers, email service providers, cloud storage, and website analytics. These providers may only access your information as necessary to perform services on our behalf.
Legal Requirements
We may disclose information when required by law or when necessary to comply with legal obligations, respond to lawful government requests, protect our legal rights, prevent fraud or abuse, or protect the safety of our customers, employees, or the public.
Business Transfers
If RML Consulting undergoes a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction. Any successor organization will continue to honor the commitments outlined in this Privacy Policy.
SMS Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with trusted providers supporting customer service, scheduling, and business communications. SMS opt-in data and consent records will never be shared with third parties for marketing purposes.
6. Your Choices
SMS Communications
You may opt out of receiving text messages at any time by replying: STOP. Once processed, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
Email Communications
You may unsubscribe from marketing emails by clicking the unsubscribe link included in any marketing email.
Access, Correction, or Deletion
You may contact us at any time to access your personal information, update inaccurate information, or request deletion of your information, subject to applicable legal requirements.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information using industry-standard security practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Children's Privacy
Our website and services are intended for business owners, entrepreneurs, nonprofit organizations, and individuals over the age of 18. We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly take reasonable steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. When updates are made, the revised version will be posted on this page with a new Last Updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Have questions? Contact RML Consulting.